This policy applies to information we collect through any medium, including, but not limited to, information:
- On this Site
- In email, text, and other electronic messages between you and the Site
- Through mobile and desktop applications you download from this Site, which provide dedicated non-browser-based interaction between you and this Site
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy
YOUR IP ADDRESS
Like most e-commerce websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you.
INFORMATION WE COLLECT FROM YOU
In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect profile information (i.e. information that could be used to contact you such as full name, postal address, phone number and email address), demographic information (e.g. age, zip code, hometown, gender, household income, purchase history information and age), public information (e.g. member fan mail, articles and a user name) from you. Please note that nowhere on the Site do we knowingly collect profile information from children under the age of 18.
INFORMATION OTHER WEBSITES COLLECT FROM YOU
HOW WE USE YOUR PERSONAL INFORMATION
We do not require anyone to share any personal information about themselves in order to enjoy our web site. That means you can visit our site without any need to register with us. However, our sites contain special sections and privileges for members that register (such as but not limited to sweepstakes, newsletter, special offers, etc.). The personal information we ask for is usually first and last name, mailing address, age, phone number and an email address.
When you make a purchase, we may send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
By purchasing online, you may be automatically added to our catalog mailing list. You may also receive periodic mailings from us with information on new products and services or upcoming events. You may also request to be added to our mailing list online by requesting a catalog.
From time to time we make portions of our customer mailing lists, which include name and street address, available to carefully screened companies. This may include your name and postal address, but never your email address.
If we believe that anyone's behavior on our site may damage us or anyone else, we may disclose the relevant personal information in order to prevent this harm. In that case, we might try to identify the wrongdoer, contact them or bring legal action against them. We may also disclose personal information if we believe that the disclosure is required by law, or in response to a legal request.
RIGHT TO OPT IN AND OPT OUT
You have the right to “opt in” and “opt out” of certain of our uses of your Personal Information, including by contacting us at firstname.lastname@example.org or by submitting a request in writing to Verilux located at 2803 S Yale St. Santa Ana, CA 92704. Please note that such requests may take up to 8 to 12 weeks to become effective. Upon receipt of the request, we will put your name in a "do not mail" file to ensure that we can honor your request.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
Users may opt not to receive our electronic newsletters or those of third parties when providing Personal Information. Users who opt in may remove themselves from mailing lists at any time through the account-management pages or by following the instructions at the end of the e-mail they received from us. If you opt not to provide certain Personal Information when registering for or using our Site, however, you may not be able to use some of our services such as message boards.
HOW YOUR PERSONAL INFORMATION MAY BE USED BY THIRD PARTIES
With your permission, we may provide your information to outside companies that offer products or services that may be of interest. Should you wish to change this preference, send an email to email@example.com.
By electing to receive communications (such as emails or newsletters), or electing to participate in contests, sweepstakes, or other programs, offered by third parties on the Site, you consent to our providing your profile information to those third parties. Third parties may use your personal information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions.
You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we will have the right to use and disclose all such information you submit in the same manner in which we use and disclose all other information you submit. Your profile information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy.
In special circumstances, we may give other companies access to our information database, but only if necessary to allow them to provide database or server maintenance or security, help us process and fulfill orders or requests, or provide other similar services to Verilux. If we do provide access, we require those other companies to sign confidentiality agreements promising to keep secret any information they see.
Verilux uses Klaviyo, Zendesk and Shopify to manage customer information. You may view their privacy policies here:
COMMITMENT TO DATA SECURITY
Verilux is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to safeguard the information Verilux collects via verilux.com. We do not, however, guarantee that information collected via verilux.com is or will be completely secure from misappropriation by hackers or from other dishonest or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. If at some point you have a user name and password for any of the features on verilux.com, you have the responsibility of keeping your password secret. You should not reveal your password to anyone, and we will not ask you in an unsolicited telephone call or email for your password. In addition, you should take reasonable precautions when using a computer, mobile phone or any other device to transmit data or information.
You have the right to withdraw consent at any time. If you choose to withdraw consent, your information will be permanently deleted from our active website and email programs.
CHOICE OF LAW AND VENUE
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
For general questions, feel free to contact our Customer Service Team Monday-Friday, 7am-5pm PST
Phone: (800) 786-6850